Service Gap. Trainers Needed.

How many times each day I find my self cursing the quality, or lack, of customer service received.  A recent article in the Philadelphia Inquirer calls this a ‘clash of generational etiquette.’  The first paragraph starts with:
You’re standing at a checkout counter, ready to pay, and the twenty something behind the register is talking on […]

American City of the Year

Las Vegas was recently recognized at the World Leadership Awards as the “American City of the Year.”
Hopefully, this will bring Las Vegas as much notoriety as Time Magazine’s honoring of Las Vegas as the All American City back in 1994. 
The article written by Time Magazine was instrumental in staffing the casinos that opened up during […]

NV Unemployment Rate Rises to 5.4%

Nevada’s seasonally adjusted unemployment rate rose two-tenths of a percentage point to 5.4 percent in November, the highest since May 2003, said Bill Anderson, chief economist with the Nevada Department of Employment, Training & Rehabilitation.  Meanwhile, the national unemployment rate remained at 4.7 percent.

The state’s three metropolitan areas saw increases in their unemployment rates, while […]

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